PRIVACY POLICY

What Information Do We Collect?

This Website is hosted on the Wix.com platform. Information about the Wix privacy policy can be found here.

Data collected may include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Communication

When you contact Sally Mason Bowen Therapy, either by web contact form, telephone, email or social media, you consent to your telephone number, email address or social media profile being used to reply to you and communicate with you in the future. These details will only be used for the purposes of arranging appointments and being sent appointment reminders. These details are only kept on a password/passcode protected telephone or computer.

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.

Cookies are implemented in every site built by Wix. You can find information on the cookies Wix sites use here.

In addition, this website uses:

_ga, _gid, _gat, _first_pageview (Google Analytics) to track website performance.

fr (Facebook) for social media sharing.

Facebook Pixel - to track the effectiveness of Facebook adverts and to re-market those adverts to people who have shown an interest.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We are operating an ‘implied consent’ policy which means that we assume you are happy with this usage if you have accepted the cookie set and continued to browse on this website. You can delete the cookies on your browser at any time. If you are not happy with the cookies, then you should adjust your web browser settings to disallow cookies.

For instructions on how to clear the cache on various browsers (and be forgotten by this site) please visit: http://www.refreshyourcache.com/en/home

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Information For Clients

What information is being collected?

As part of visiting me as a Bowen Practitioner we will need to have a record of your personal details, date of birth, address, telephone numbers, email and relevant medical information relating to your session. Only occasionally will it be appropriate to have social media account information as well as part of your profile.

Personal data about your presenting symptoms and treatment provided will also be documented in detail. You have access to this information at all times.

All written data will be held in a locked filing cabinet.

No client files are left on surfaces for other clients to read.

All data taken whilst on a mobile treatment will be transported in a locked bag, out of sight in a boot. No notes are left unattended in a vehicle at anytime.

All notes will be kept secure for a period of 8 years for adults and will then be destroyed if you are no longer attending clinic. All children’s notes will be kept until adult age ( 21 ), and then destroyed if no longer attending clinic.

Who is collecting it?

Your practitioner (Sally Mason) is collecting data at the start of your first session. Some information may be requested by email or text message to ensure the smooth running of your treatment. On occasion data from relevant medical notes / letters and scans may also form part of the data collected and held by your practitioner. Your permission will always be sought prior to data sharing.

How is it collected?

Collection of data will happen via pen and paper note taking, secure digital records, email, text messages, occasionally photographs, videos, and letters by mail. No personal data will be collected via social media.

Why is it being collected?

Data is collected to record, guide and supervise the your progress and be able to communicate effectively with the you for the best outcomes. It is also used to compare progress week to week and to highlight changes, red flags, yellow flags, action to be taken and a detailed dialogue of treatment provided.

How will it be used?

Data will be used to communicate appointments, session information, progress, relevant referrals, and relevant consented media.

Who will it be shared with?

Data is rarely used to communicate and be shared outside of the clinical environment. On occasion you may be asked for permission for the information to be shared with another practitioner or medical service for referred treatment (for example your GP): Full permission will be requested first.

Personal data will be sent by post or email separately to your treatment information and a personal allocated reference code will be used to ensure the individual cannot be identified without the 2 pieces of data recording being put together.

Client experiences can be shared with the public with full consent from the client themselves. This will be taken in on a consent form signed by the client prior to sharing.

What will be the effect of this on the individuals concerned?

There should be no data leakage with regards to clients.

No data is shared with 3rd parties without consented permission.

No data is sold to third parties for business reasons.

No data is held on phones unless encrypted with a pin number / finger print recognition. No phones are left unattended.

No sensitive / identifiable data is sent by email together in the same posting. Unique reference codes are used.

All computers / laptops and tablets are locked with pass codes and not left unattended. Only individuals with permission to read notes can access this data.

Our details:

The Data Controller in respect to this website is Sally Mason and can be contacted by email at contact.sallymasonbt@gmail.com

If you wish to exercise any of your rights under this policy, you can contact the data controller by email at contact.sallymasonbt@gmail.com

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.